De winkel is tot nader order gesloten.

FAQ International

On this page you can find answers to frequently asked questions. If you question is not listed, feel free to ask me via: info@subaruminibusclub.nl

Payment methods

You can pay via two methods:

  • Direct bank transfer
    • You can transfer the total amount via your bank to my bank account.
      My bank account information is given after you’ve finished the ordering process. It’s also mentioned in the mail you will get after ordering.
      • Please make sure you add the bank charges to the total amount when using a direct bank transfer.
  • PayPal
    • You can use PayPal to pay your order. At the payment step you will be directed to a PayPal page where you can pay with your PayPal account.

Shipment and returns

Yes, you have the right to return your order within 30 days of receipt.

To return the item, you can send the package back to the address of the Dutch Subaru Minibus Club. This address is stated on the invoice. The return costs are for your account.

Conditions:

  • The products must arrive without damage. Using the original box and packaging is the easiest way to make sure they won’t damage during shipping. If you no longer have it, you may also use your own box, as long as you pack the part properly.
  • The products are not damaged.

After receiving the return shipment, I determine the condition of the returned items. If the items are allright, the purchase amount will be refunded to your account within 30 days.

Refund cannot be made if the returned items are visibly used and / or damaged and this damage makes sale of the item impossible.

The above information can also be found here: https://subaruminibusclub.nl/en/winkel/retourneren/

Order information emails

They are in Dutch, because I still haven’t find a way to set it up so that international customers receive an English email.
If you know a WordPress plugin that can do this, feel free to let me know!

Accounts

You can delete your account by sending me an email (info@subaruminibusclub.nl), use the same email address that you use for your account. I will then delete your account. All information that you entered when creating your account will then be permanently deleted.

My idea was to make it so that you can delete your account yourself, but unfortunately I have not yet been able to find a plugin that can do that.

Parts in the shop

The parts in the shop are made in the Netherlands, because I have a warm heart for the Dutch manufacturing industry. I also like to put ‘Made in Holland’ on the parts. In addition, I often design and assemble or make the parts myself.

 

If Dutch is not your language, you can switch to English with the language switcher below.